Corporate Office 5 Davids Drive
Hauppauge, NY 11788
PH : 631-563-1240
FX : 631-563-1246
Branch Office 62-26 Myrtle Avenue
Glendale, NY 11385
PH: 718-628-1240
 
COMMERCIAL / RESIDENTIAL - INSTALLATIONS & SERVICE
Commercial & Residential Elevator and Lift Services in the Long Island, NY & NJ Areas
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Careers

Sales Administrative Assistant

 Details

All-Ways Elevator, Inc., is looking to hire the right candidate to become a part of our rapidly growing company. We are a local, family owned and operated, full service Elevator Company specializing in installations, both commercial and residential, maintenance and service on existing equipment, as well as modernization and repairs. We pride ourselves on being a quality run business that truly exemplifies professionalism, craftsmanship, customer service and satisfaction. We are looking for someone who holds true to these qualities. This opportunity, working as a part of the service department for a small business, will provide many elements for the right individual to utilize their strengths and experience.

 Key Responsibilities

  • Answering and directing incoming calls.
  • Working directly with the Service Sales Manager maintaining calendars and appointments.
  • Preparing Maintenance contracts for potential customers.
  • Tracking expiration dates and preparing contract renewals for existing customers.
  • Drafting repair proposals for potential and existing customers.
  • Faxing, emailing, uploading, and mailing proposals and contracts to customers.
  • Accurately responding to customers’ inquiries regarding contracts/proposals via phone and/or email.
  • Following up with customers regarding proposals/contracts that have been sent out and maintain status of proposed work.
  • Attending sales meetings and preparing minutes.
  • Receiving completed new construction customers into the service department.
  • Processing any signed documents receive and creating new customer folders and updating existing customer folders which includes but is not limited to ordering necessary documentation from external contacts.
  • Other related tasks as the company deems necessary and/or assigns.

 Qualifications / Required Skills

  • Previous employment in the service industry is a must. Looking for experience in a related field working for a company who provides full service. You must be familiar with a similar or comparable environment.
  • Looking for someone who is intuitive and a quick learner, displays confidence, a positive attitude, and is courteous towards others.
  • Candidate must be organized and detail oriented, possess prioritizing skills and the ability to multitask.
  • Must have a thorough understanding of the significance of customer service and satisfaction.
  • Proficient in Microsoft Office applications.
  • Ability to work independently through self-motivation, as well as being a collaborative team player.
  • Able to work and communicate efficiently with all levels of colleagues, clients and other external contacts.
  • Must be well spoken and exemplify exceptional writing and proofreading skills.
  • Highly skilled in providing information regarding products and services of our company.
  • Proven ability to determine answers and solutions quickly.
  • History of listening and accurately responding to customers’ needs and concerns, with a strong follow up ability.
  • Clean/valid driver’s license.

* Resume and work experience references must be submitted in order to be considered for this position
* Benefits Package including Health Insurance Benefits, 401K, Paid Time off (Holiday, Vacation, Personal, Sick)
* Compensation based on experience to include commissions

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